Pricing
Simple, Predictable MSP Pricing
Choose a plan that matches your current needs. Upgrade any time as your business grows. All plans include proactive monitoring and security-first best practices.
Starter
Ideal for small teams needing dependable day-to-day support.
- Remote support
- Device monitoring
- Patch management
- Baseline security
- Email support
Business
For growing businesses that rely on IT every day.
- Unlimited remote support
- Microsoft 365 management
- Advanced endpoint protection
- Backup & disaster recovery
- Security hardening & guidance
Enterprise
Customised IT management for complex environments.
- Dedicated account management
- Infrastructure & cloud projects
- Advanced security controls
- Network & firewall management
- Compliance support (where applicable)
Note: Replace “£XX” with your real pricing. If you’d like, tell me your target price per user and what’s included and I’ll tune the plans.
UK Market Pricing Guide (Benchmark)
Managed IT support pricing varies depending on what’s included (cyber security, backups, Microsoft 365, onsite cover, monitoring, compliance). As a guide, UK SMEs commonly see:
- Basic (helpdesk + monitoring): ~£30–£40 per user/month
- Mid-tier (adds cyber security): ~£50–£70 per user/month
- Fully managed / advanced security & compliance: ~£80–£100+ per user/month
Wider market ranges can be as broad as £15–£175 per user/month depending on scope and SLA.
Ad-hoc support is often priced around £60–£75/hour, but managed plans usually provide better value and fewer outages.
What Impacts the Cost?
- Number of users and devices
- Cyber security level (EDR, email protection, MFA enforcement)
- Backup and disaster recovery requirements
- Microsoft 365 licensing and management
- On-site cover and response time targets